Shipping Policy

At Elite Steps, we deliver footwear orders across Pakistan.

Order Processing

Orders are normally processed within 1–2 business days after the order is received.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery times are:

• Major cities: 2–4 business days

• Other areas: 3–6 business days

Delivery times are estimates and may vary depending on the destination, courier service, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Standard shipping charges are calculated according to the applicable shipping rate shown during checkout.

If your order qualifies for free shipping, the applicable shipping charge will be displayed as free during checkout.

Cash on Delivery

Cash on Delivery (COD) is available for eligible orders across Pakistan.

For COD orders, payment is made to the courier at the time of delivery.

Order Tracking

Where tracking information is available, customers may receive tracking details through the contact information provided when placing the order.

Delivery Issues

If you receive a damaged, incorrect, or incomplete order, please contact us as soon as possible at [YOUR EMAIL] or [YOUR PHONE].

Please keep the original packaging and product in its received condition until the issue has been reviewed.

Important

Elite Steps is not responsible for delays caused by incorrect or incomplete customer information, courier service disruptions, weather conditions, public holidays, or circumstances beyond our reasonable control.

For shipping questions, please contact:

Email: [YOUR EMAIL]
Phone / WhatsApp: [YOUR PHONE]